We stand behind the quality of our products and want our customers to be satisfied with their purchases. However, due to the nature of our business and the customization of our products, we cannot accept returns or issue refunds unless the product is damaged or defective from the factory. In the unlikely event that you receive a damaged or defective product, please contact our customer service team within 5 days of receiving the order to request a refund or replacement. We may require require evidence of the damage or defect in order to process the refund or replacement. We apologize for any inconvenience this may cause, but we appreciate your understanding.
Contact us at DickOutdoors@Yahoo.com for questions related to refunds and returns.